Last reviewed: 3/23/2024 11:45:25 AM

Conversation Design

Voice Extensible Markup Language (VoiceXML) is defined by the W3C as markup language designed for creating audio dialogs that feature synthesized speech, digitized audio, recognition of spoken and DTMF key input, recording of spoken input, telephony, and mixed initiative conversations.

VoiceXML applications are documents where forms with fields used for data capture are expressed in XML syntax. All of the end user interaction for filling out the form is expressed in the XML document too.

The following topics provide detailed steps for enriching conversations within the Chant Developer Workbench IDE: